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Have Your Say

There are several method you can use to provide us with your feedback:

Complete our Customer Satisfaction Survey

We invite you to complete our built-in Customer Satisfaction Survey on our Contact page. This handy form includes a collection of questions designed to allow you to have your say while providing us with valuable input on how we can improve.

Write a Review on Google

google logoIn order to write a review on Google you will need a Gmail account. Gmail is a free email service provided by Google. It provides everything you need to read, compose and organize your emails online.

It is easy to set up a Gmail account. Go to http://www.gmail.com and click the "Create an account >>" button. You will be shown a sign up page. Enter your first and last name. Enter a desired login name which will be your new email address. Click on the "check availability" button. If it is available, it's yours. If not, choose a different one.

Enter a password and a security question and type in the answer. Click on the "I accept. Create my account" button. Then click on the "Show me my account" button. Now you can write a review of our practice on Google. Click the Google icon at the top of each of our pages. On our Google page you can rate us with "stars" or scroll down and choose "Rate and Review" to provide a more detailed review.

Review us on Yelp

yelp logoTo review us in Yelp! visit Yelp.com and search for our practice.

Once you find our profile, select the red and yellow "Write a Review" button. Next choose the number of "stars" you would like to assign to your experience and then enter your review text. Select "Sign up and Post" to continue.

At this point if you already have a Yelp! account you can login. If you don't have an account you can get a free one. You will be prompted to enter your name, email address a password and a few other fields. Submit this information a profile photo if you with (you can choose to Skip this Step if you don't want to include a photo). You will receive an email asking you to confirm your email address by clicking a link embedded in the message.

You will now have the opportunity to check your review before posting. Once you are ready click Post (or Cancel if you've changed your mind) and you are done!

Hello Patients,

Thank you for your patience and understanding in this incredibly challenging situation. Starting 3/18, we are going to be open from ~9-5 for ordering contact lenses as well as dispensing glasses and contact lens orders we have received. No patients will be coming in to the office tomorrow, and our doors will remain locked during business hours. If you are having an ocular emergency, please contact the office at 925-283-8502 and we will be happy to assist you.

We are going to be doing "zero interaction" contact lens and glasses dispensing. If you have been notified that your eyewear or contacts are ready, please call the office for instructions on picking them up. Since we are closed to the public, we are dispensing contacts and glasses by appointment only. We are doing this to maintain social distancing and keep you safe!

Finally, on a personal note, if you need contact lenses or have flex spending you need to utilize, please think of our office first. We can directly ship items to you, no need to leave your house. We truly appreciate your support.

Best regards,

Nathan Orr, O.D.

Hello Patients,

Thank you for your patience and understanding in this incredibly challenging situation. Starting 3/18, we are going to be open from ~9-5 for ordering contact lenses as well as dispensing glasses and contact lens orders we have received. No patients will be coming in to the office tomorrow, and our doors will remain locked during business hours. If you are having an ocular emergency, please contact the office at 925-283-8502 and we will be happy to assist you.

We are going to be doing “zero interaction” contact lens and glasses dispensing. If you have been notified that your eyewear or contacts are ready, please call the office for instructions on picking them up. Since we are closed to the public, we are dispensing contacts and glasses by appointment only. We are doing this to maintain social distancing and keep you safe!

Finally, on a personal note, if you need contact lenses or have flex spending you need to utilize, please think of our office first. We can directly ship items to you, no need to leave your house. We truly appreciate your support.

Best regards,

Nathan Orr, O.D.